• 19 Posts
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Joined 3 years ago
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Cake day: July 20th, 2023

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  • I get what you’re saying but it’s not like it’s a small sacrifice, there’s just nothing remotely like Amazon’s customer service. I find something I want, click a button, and it arrives at my door the next day. If somethings wrong or I change my mind I can return it without having to argue at all and I can drop it off at the return place at my local supermarket.

    This could be replicated by other companies but they just don’t bother. I went to order a wallet from a normal shop once and they had an Apple Pay link. I clicked it and confirmed the purchase and it grabbed my delivery details automatically and sold it for the listed price as delivery was baked into the price. They should all be like that.

    About a year ago I went to buy something and found a cheaper price than on Amazon. Went to buy it and it went like this:

    Force me to create an account Force me to save payment details Add tax Add delivery Add tax to delivery Add processing fee

    After all this I checked again and realised that the price was now nearly double what Amazon wanted for it and it wasn’t even express delivery. So I just deleted my account and ordered from Amazon.