• Lurking Hobbyist🕸️@lemmy.world
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    9 hours ago

    I have written in a previous job messages, but it usually went like this:

    Hello, [Name]! Hope you’re not too busy! I have questions regarding [whatever the fuck it was on about]

    Mostly because I hate getting a message and it is just a wall of text, the greeting allows for a slight breathing room and a chance to spot a typo.

    But I never left the other hanging, more than a minute to type the needed thing up. If it was taking longer, I would just send it in chunks.

  • pdavis@lemmy.world
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    7 hours ago

    This is describing email, not a chat client. If I am chatting with you I expect real time engagement, otherwise I would send an email.

    • Omgpwnies@lemmy.world
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      6 hours ago

      Soft disagree. It’s less asynchronous than email, but definitely not a synchronous conversation like a phone call or in-person chat. Caveat: If we are having an active conversation, then people should try to respond promptly, or with minimal delay.

  • Random Dent@lemmy.ml
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    1 day ago

    Coworker: Hi

    Me: [Waits for more info, nothing comes.]

    Me: Hello

    Coworker: So

    [Several seconds pass]

    Coworker: What’s up with that file from yesterday?

    Me: [Waits for more info, nothing comes.]

    Me: Which file

    [No response for literally 10 minutes]

    Coworker: The one we sent to client B

    Me: [Rather than keep trying to extract information, search through history and find file which was sent to client B yesterday, find nothing obviously wrong with it, and it was nothing to do with me anyway]

    Me: [Sends link to file] You mean this one?

    [5 minutes pass]

    Coworker: NM I figured it out. Thanks!


    My other favourite is the coworker who does the same thing but instead of saying hey types “Pssst” and if you don’t respond within about 5 seconds they start sending GIFS of people knocking on doors and stuff.

    • Echo Dot@feddit.uk
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      1 day ago

      If anyone says hi to me I literally just ignore them until they say something actionable.

      It’s great because if they ever complain about it I can just say, oh I was busy so didn’t immediately follow up and they never ever specified what they wanted.

    • qarbone@lemmy.world
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      1 day ago

      I’ve thankfully never experienced that last one, but that is heinous. I would actually engage to tell them not to do that.

  • Tigeroovy@lemmy.ca
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    1 day ago

    I will obviously start by saying Hi, but I will also just say what I’m contacting them about in the first message.

    • rumba@lemmy.zip
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      1 day ago

      yeah, i’d like to see us abolish email and turn things into slightly long IM’s.

      I’ve been struggling for years to condense several thoughts into a single IM, not to blow up the recipient’s attention.

      • Tigeroovy@lemmy.ca
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        1 day ago

        My experience has been doing it pretty much entirely through work chat IM. But also working in animation the needs are usually pretty simple like “this scene is locked by you, can you unlock it for me?” Or inquiring about background updates or something. So it’s fairly easily to just get to the point.

  • hissing meerkat@sh.itjust.works
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    1 day ago

    I got in trouble at work for being “unavailable” for 3 days while my coworkers were working on something important without me because I never responded to the one word message “Hey”.

    • rumba@lemmy.zip
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      1 day ago

      I was 100% WFH, for a company in California, long before Covid.

      We rented an oceanfront condo for a week from a friend, it was a good deal (they were unbooked so they figured a discount for a known user is better the no booking)

      I went down there and worked from the condo from 8-6. Solid internet, attended all meetings. My boss got a case of the ass that I was “taking a vacation” and started trying to hop into support calls before I could so he could write me up for taking a vacation without requesting it.

      I literally hit every support message within 30 seconds, he spent his whole day trying to do my job for me. By the end of the day, he had the gall to say I wasn’t answering messages quickly enough. I demanded he show me what message he was talking about. Over a whole day of work, there was one message that went unanswered for 45 seconds because I was already working with two separate people. I sent him my chat logs of me working with the other people, and he bitched that I didn’t tell them to wait for 45 seconds.

      When I quit, he said, “I have to say I didn’t see it coming, you were always so dedicated, I’m really sorry to see you go, no chance that I could change your mind? Is it salary?” “nope, I was summoned from some people I used to work for, and they’re ready for me”

      I hate how dysfunctional so many people are on communication and remote work.

  • jcs@lemmy.world
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    1 day ago

    The company I work for has a general guideline/policy to “don’t ask to ask.” I thankfully rarely experience this.

    • Ephera@lemmy.ml
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      7 hours ago

      Yeah, really doesn’t make sense when everyone is working for the same company. You are literally being paid for your time, when answering that question.

  • ɔiƚoxɘup@infosec.pub
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    1 day ago

    If I’m feeling nice, I reply to those with " please lead with your question"

    If not, I don’t reply.

    • shadshack@feddit.online
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      2 days ago

      I set that as my status in Teams along with a little message “Please don’t just say hi. I might not see your follow up” and checked the box to make it show on chats. It’s definitely helped. Also got someone to complain that I was ignoring them, but they just said “hi” and nothing else so my boss sided with me that they were wasting my time without actually asking a question.

    • kluczyczka (she/her)@discuss.tchncs.de
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      2 days ago

      i second that. but in phone calls from colleages i hate the “hey, got a moment?” too. i wouldn’t have answered otherwise, or i might have told you i would call you back in a few minutes within my first line?

        • VitoRobles@lemmy.today
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          2 days ago

          I used to work in a office where everyone has a phone on their desk, and the only person who used it was management. Everyone else used the internal slack.

          Then one year during a feedback session, someone asked how much the phones cost per month, and a bunch of management defended their use of it. While all the employees called it wasteful spending. Then they tried to call our personal number, and that led to talks of unionizing.

          And that’s how we got rid of phones. No union though unfortunately.

      • Saapas@piefed.zip
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        2 days ago

        I often answer even when I don’t have a moment since I don’t know how urgent it is or if I get something more urgent. So “you got a minute?”

        “Not really”

        • BillyClark@piefed.social
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          2 days ago

          “Is now a good time?”

          “I was just watching an ad and thinking how much I wished the ad and I could have a conversation. Because I just don’t spend enough time with advertisements. If only they were interactively read off of a script that responded awkwardly to any of my responses. My brain isn’t quite completely rotted yet, and I almost had a little bit of free time. Also, I was thinking how my cell phone’s battery was far too high, and hoping I could whittle it down somehow. So, yes, now is the perfect time for you to be an interactive ad!”

        • Serinus@lemmy.world
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          2 days ago

          That’s fine. I don’t see what’s wrong with that.

          “Hey, I’d like to talk a bit about Project X. Is now a good time?”

      • mrgoosmoos@lemmy.ca
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        2 days ago

        I tell people to ask first before calling, because it’s just polite. otherwise they may not get a response

        the only people who can call without notice are my boss and the owner, and even then, if you want me in a good mood and to be prepared for whatever project you’re gonna ask about that I haven’t thought about in months, it’ll go better if you just ask if I have time to talk about xyz

        some people don’t get it. and those people get to sit there on the line while I bring up the project files in silence

        “can I just tell you what’s going on-”

        “no. because then I’ll have questions about your shitty description. so we’re gonna wait here until I have the information open for what you’re asking about so we’re not playing tag later”

    • mrgoosmoos@lemmy.ca
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      2 days ago

      this is my status message. usually I don’t have it showing by default, but when somebody does this I toggle it lol

  • BanMe@lemmy.world
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    2 days ago

    I’ve toyed with this a few ways, and my favorite response is waiting 4 hours and replying “hi!” That might mean the next day. Then when they ask the question, wait a couple more hours at least to reply. They’ve set the pace for the conversation this way, and it’s going to be glacial. (Folks who have no urgency get no urgency)

    If they ask the right way, I am pretty quick. (Polite people get polite responses)

    If it’s something that can wait 20 minutes, I typically wait 20 minutes. (I am a busy person) (Protip: this makes bosses and coworkers think you’re not just fucking around all day, and they respect you more)

    Train people using rules, even if they are unspoken, be consistent and it’ll work.